About List:
When uploading your list make sure your list is exactly the way you want it printed.

Example: Write the awardee first name then last name and then upload.
(Jane Smith...do not upload Smith, Jane)
Extra charges may apply if your list must be reformatted

About Upload List File Types:
We accept Word, Excel, text, Word Pad, Notepad, Open Office, cdr, eps, pdf

About Artwork File Types:
When submitting your engraving information, we accept the following:
CDR, AI, EPS, PDF,TEXT, WORD DOC.... We do not accept publisher files.


Engraving is free (unless noted on the product) with our Standard Personalization option, which includes 1 location, one logo/artwork and many characters words we can reasonably fit on our standard layout template of the product. We illustrate a pre-designed layout template on each product page to provide you the exact idea of how your logo and message will be engraved.

After you check out your order, an artwork proof will be also emailed to you within 48 hours during business days for your approval before engraving production begins. We ship out your order within 48 hours during business days after artwork approval, unless otherwise noted.


How to submit my company logo and personalized message?

Simply upload your artwork at the option or submit the engraving by emailing to [email protected] with the order number in the email subject line. That's it! You're DONE!


What kind of logo/ artwork file format is accepted?

Logo artwork must be submitted in file formats that are acceptable for the graphics industry. 

These include all vector file types of .pdf .cdr .eps or .ai in sharp, black and white line art.
Saving bitmaps, jpegs, or gif files with these file extensions is not acceptable. They need to be vector files. 
Jpegs and .gif file formats are too low in quality for production.

However, we can generally take any file formats available black/white or color... If additional time is required to convert your file or clean up the logo artwork, $35 one time artwork charge may be applied. You will be contacted for prior approval for any additional charges. If you know your artwork or logo will need to be cleaned up, select that option.


What will the engraving/graphics look like?

Just about any award or product can be personalized with your desired logo and text. Our graphic artists will get the texts and logo you entered and position it into an esthetic manner. If you require specific font type for your message/text, please specify it on the "Additional Notes" box on the order page before checking out the order or upload your design in the options area.


How my company logo and personalized message will be engraved?
 
Optical Crystal and Glass products are personalized using a Sandblasting method.
Sandblasting has proven best when engraving these types of materials and requires skilled intensive labor. This engraving method provides a deeper etch and sharp engraved lines, which gives your award the best look. 

Economy Glass products are lasered engraved using the most up to date Co2 laser equipment. 
Due to the focal points of a laser in some cases the area of engraving must be reduced such as the curved glass pieces, if your product or designs require sandblasting an extra charge may apply. However, no charge is made without your consent.

Trophies and Awards with plates are either sublimated or laser engraved, the process will be noted in the product description.