Our production times may vary during certain times a year depending on order volume. We strive to meet every order in a timely manner.
We operate on a (3) to (5) working day production time on most orders,(date order is placed is not counted as production day) we will on occasion require additional time to fulfill an order based on size and/or customization.Engraving on Metal Cups and Specialty Engraving require 5-7 business days.
Please know that the production time is the time it will take to process your order. This time frame does not include your transit time, or additional time needed for approval of proofs. One proof and one revision is included in the price of your product. Additional proofs are billed at $8.00 per proof.
RUSH SERVICE IS AVALIABLE ON MOST
ACRYLIC TROPHIES, CRYSTAL AWARDS
Call or email with any Questions, We love to hear from YOU!
There is no restocking fee for orders cancelled within
8 hours of your order, there is a 20% restocking for
cancellation after your proof has been sent.
There is no cancellation after proof approval.
To see Your
Shipping times will vary based on the shipping method of your choice
Please note: items under $50 value do not recieve a proof unless noted in the order section.